Delivery and Returns

Delivery and Returns Policy

For UK Deliveries:

3 options available:

  • Economy Delivery (2-4 Days): £2.99
  • Standard Delivery (1-2 Days): £3.99
  • Next Day Delivery: £6.50

Orders over £15 qualify for free Economy Delivery.   From time to time, we may alter the order value at which free delivery applies.

For International Deliveries

We are able to deliver Internationally for a flat fee of £20 (up to an order value of £200).

Hot Weather

If weather conditions are extreme, we may hold off despatch of your order for a couple of days to avoid heat damage.

Returns

We trust you will receive and enjoy our bars in great condition.   In the event of an issue, our returns policy lasts 30 days.  If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Products can only be returned if there is a manufacturer defect and the items are in the same condition that you received them in.  It must also be in the original packaging.

To return your product, please mail it to us at Prodigy Snacks Ltd, Priory House, Cloisters Business Centre, London, SW8 4BG.

You will be responsible for paying your own shipping costs for returning your item.  Shipping costs are non-refundable.  Please consider using a tracking postage service if the value of the returned goods is high as we cannot guarantee we will receive the item.

For more information, please refer to our Refund Policy.

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Discovery Box

Build your discovery box

Got a Prodigy chocolate bar that’s calling to you? Want to try a few from our range? Just choose three chocolate bars, add them to your personalised Discovery Box, and we’ll deliver them straight to your door, ready for your next decadent moment. Taste it. Believe it.

One Discovery Box per household.
*Discover Box only available from Prodigy site.

Got a Prodigy chocolate bar that’s calling to you? Want to try a few from our range? Just choose three chocolate bars, add them to your personalised Discovery Box, and we’ll deliver them straight to your door, ready for your next decadent moment. Taste it. Believe it.

One Discovery Box per household.
*Discover Box only available from Prodigy site.

Chunky Choc
Chunky Orange
Chunky Hazelnut
Chunky Dark
Coconut Cahoots
Peanut Caramel Cahoots